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Author name: Tom Venetis

Vehicle Service Market in Canada Rebounds to Surpass Pre-Pandemic Levels, J.D. Power Finds

As vehicle owners in Canada transition to a post- pandemic world and gradually return to pre-pandemic driving routines, the auto service industry is in a position to see a strong rebound among 4- to 12-year-old used vehicles, according to the J.D. Power 2022 Canada Customer Service Index—Long-Term (CSI-LT) Study. Based on the study’s findings, the

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Inovatec Announces Partnership with TruDecision

Inovatec Systems announced it has reached an agreement with TruDecision, a developer of AI and machine learning-based analytics tools that improve loan portfolio performance. Through this relationship, Inovatec customers will have access to TruDecision’s analytics capabilities through Inovatec’s LOS and LMS platforms, enabling lenders to automate critical processes like risk mitigation, credit scoring and decisioning,

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iA Dealer Services Partnering Hyundai and Genesis to be Provider for Hyundai and Genesis Protection Programs

iA Financial Group announced announce that its iA Dealer Services division has been selected by Hyundai Motor Finance and Genesis Finance as the new administrator of the Hyundai and Genesis Extended Protection Programs. The programs fully integrate all branded products, including extended warranties, replacement insurance, guaranteed asset and payment protection programs together with a full

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Mercedes-Benz Canada Announces Andreas Tetzloff as New President and CEO

Mercedes-Benz Group AG announced that Andreas Tetzloff has been appointed president and CEO of Mercedes-Benz Canada, effective October 1, 2022. Tetzloff succeeds Eva Wiese, who has been appointed managing director (CEO) of Mercedes-Benz Customer Solutions GmbH, effective October 1, 2022. “On behalf of Mercedes-Benz Group AG and Mercedes-Benz Cars North America, I would like to

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LG Energy Solution and Honda to Form Joint Venture for EV Battery Production in the U.S.

LG Energy Solution and Honda Motor Co. announced an agreement to establish a joint venture company to produce lithium-ion batteries in the U.S. to power Honda and Acura EV models for the North American market. With this agreement, LGES and Honda will invest a total of US$4.4 billion and establish a new plant in the

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Growing Electric Vehicle Market Threatens to Short-Circuit Public Charging Experience, J.D. Power Finds

The growth of electric vehicle (EV) sales during the past year has been remarkable but has added stress to an already beleaguered public vehicle charging infrastructure. In this growth spurt, owners in high EV volume markets like California, Texas and Washington, for instance, are finding the charging infrastructure inadequate and plagued with non-functioning stations. These

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