{"id":13987,"date":"2022-01-27T09:03:42","date_gmt":"2022-01-27T14:03:42","guid":{"rendered":"https:\/\/autosector.com\/?p=13987"},"modified":"2022-01-27T09:03:42","modified_gmt":"2022-01-27T14:03:42","slug":"jd-power-most-satisfied-ev-owners","status":"publish","type":"post","link":"http:\/\/autosector.com\/?p=13987","title":{"rendered":"J.D. Power survey finds Kia Niro EV, Tesla Model 3 owners are most satisfied EV buyers"},"content":{"rendered":"

New survey results from J.D. Power just dropped today concerning the satisfaction of electric vehicle<\/a> owners with their cars.\u00a0<\/p>\n

Among non-luxury manufacturers, the Kia Niro EV<\/a> ranked highest with a score of 744 (out of a potential 1,000). In second place, we have the Ford Mustang Mach-E<\/a> with a score of 741.<\/p>\n

As for the \u201cpremium\u201d segment, Tesla<\/a> took both first and second in J.D. Power\u2019s survey. The Model 3<\/a> ranked No. 1<\/a> at 777 points, and the Model Y<\/a> trailed with 770 points.<\/p>\n

How does J.D. Power arrive at these rankings, you ask? It asked owners of EVs to score their cars in a variety of categories including: accuracy of stated battery<\/a> range; availability of public charging stations; battery range; cost of ownership<\/a>; driving enjoyment; ease of charging at home; interior and exterior styling; safety and technology features; service experience; and vehicle quality and reliability.<\/p>\n

From there, we arrive at a score. Looking at the EV market in general, J.D. Power posits that those making the initial leap into electric car<\/a> ownership are highly satisfied with their experience \u2014 the same goes for those who have owned EVs in the past. On average, \u201csatisfaction\u201d of new EV owners with their cars is at 754. That number ticks upward to 766 for owners who have owned an EV prior to their current one.<\/p>\n

J.D. Power found that the top purchase reason to buy new for previous EV owners is the improvement in driving range versus older EVs, as 86<\/a>% of mass market buyers and 87% of premium market buyers cited this aspect of ownership as their reasoning to buy what they did. In one rather \u201cduh\u201d conclusion, J.D. Power also says it found that ownership satisfaction is higher when receiving their EV tax credit is an easier process.\u00a0<\/p>\n

Lastly, J.D. Power says that the top three problem areas for new EVs are infotainment issues, exterior quality problems and squeaks\/rattles.<\/p>\n

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