{"id":75691,"date":"2024-08-14T10:53:59","date_gmt":"2024-08-14T14:53:59","guid":{"rendered":"http:\/\/autosector.com\/?p=75691"},"modified":"2024-08-14T10:53:59","modified_gmt":"2024-08-14T14:53:59","slug":"tesla-dominates-charging-experience-not-close-new-study","status":"publish","type":"post","link":"http:\/\/autosector.com\/?p=75691","title":{"rendered":"Tesla dominates charging experience and it&#8217;s not even close, new study says"},"content":{"rendered":"<figure class=\"img-border featured-image\">\n\t<img fetchpriority=\"high\" width=\"1600\" height=\"771\" src=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2021\/11\/TEsla-Supercharger-alaska.jpg?quality=82&amp;strip=all&amp;w=1600\" class=\"skip-lazy wp-post-image\" alt=\"Tesla Supercharger\" srcset=\"https:\/\/i0.wp.com\/electrek.co\/wp-content\/uploads\/sites\/3\/2021\/11\/TEsla-Supercharger-alaska.jpg?w=320&amp;quality=82&amp;strip=all&amp;ssl=1 320w, https:\/\/i0.wp.com\/electrek.co\/wp-content\/uploads\/sites\/3\/2021\/11\/TEsla-Supercharger-alaska.jpg?w=640&amp;quality=82&amp;strip=all&amp;ssl=1 640w, https:\/\/i0.wp.com\/electrek.co\/wp-content\/uploads\/sites\/3\/2021\/11\/TEsla-Supercharger-alaska.jpg?w=1024&amp;quality=82&amp;strip=all&amp;ssl=1 1024w, https:\/\/i0.wp.com\/electrek.co\/wp-content\/uploads\/sites\/3\/2021\/11\/TEsla-Supercharger-alaska.jpg?w=1500&amp;quality=82&amp;strip=all&amp;ssl=1 1500w\" decoding=\"async\" fetchpriority=\"high\"\/><\/figure>\n<p>A new study by JD Power shows that Tesla still dominates the electric vehicle charging experience, and it\u2019s not even close.<\/p>\n<p><span id=\"more-375780\"\/><\/p>\n<p>Tesla\u2019s early approach to the charging experience was built as a service to EV owners rather than a way to make money off of them.<\/p>\n<p>This enabled Tesla to focus on making the experience seamless and it worked out.<\/p>\n<p>Tesla developed the only global DC fast-charging network: the Supercharger network, which enables long-distance travel.<\/p>\n<p>The automaker also developed the Destination network, which as the name suggests, provides charging once you arrived at your destination.<\/p>\n<p>Both networks have been recognized as the gold standard of EV charging.<\/p>\n<p>Now, a new study from JD Power confirms it, as both of Tesla\u2019s charging networks sit at the top of the rankings for the best level 2 and level 3 charging networks:<\/p>\n<figure class=\"wp-block-gallery alignwide has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image size-large&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-375781&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:720,&quot;targetHeight&quot;:960,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"720\" height=\"960\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"375781\" src=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp\" alt=\"\" class=\"wp-image-375781\" srcset=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp 720w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=113,150 113w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=225,300 225w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=263,350 263w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=140,187 140w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=640,853 640w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081a.webp?resize=150,200 150w\" sizes=\"(max-width: 720px) 100vw, 720px\"\/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge image\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"context.imageButtonRight\" data-wp-style--top=\"context.imageButtonTop\"><br \/>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"\/>\n\t\t\t<\/svg><br \/>\n\t\t<\/button><\/figure>\n<figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image size-large&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-375782&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:720,&quot;targetHeight&quot;:960,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"960\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"375782\" src=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp\" alt=\"\" class=\"wp-image-375782\" srcset=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp 720w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=113,150 113w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=225,300 225w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=263,350 263w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=140,187 140w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=640,853 640w, https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/2024081b.webp?resize=150,200 150w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\"\/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge image\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"context.imageButtonRight\" data-wp-style--top=\"context.imageButtonTop\"><br \/>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"\/>\n\t\t\t<\/svg><br \/>\n\t\t<\/button><\/figure>\n<\/figure>\n<p>When it comes to level 3, Tesla lifts the entire average with the second-best network, Chargepoint, sitting more than 100 points behind.<\/p>\n<p>JD Power explains Tesla\u2019s lead in its study, which uses data from PlugShare:<\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\" readability=\"12\">\n<p>Tesla owners remain satisfied with the Tesla Supercharger network, as evidenced by a score of 743, down just 2 points from 2023. Non-Tesla owners are not quite as satisfied when using a Tesla Supercharger (706), but that score is 42 points higher than the overall satisfaction with DC fast chargers. The biggest gaps between the satisfaction of Tesla and non-Tesla owners come in ease of payment and ease of charging. Tesla offers its owners a virtually automatic plug-and-pay ability not yet available to non-Tesla owners. Its Supercharger network is compatible with Tesla connectors, while current non-Tesla vehicles require the use of an adapter as part of the charging process.<\/p>\n<\/blockquote>\n<p>However, as noted, the score is down year-over-year. <\/p>\n<p>Earlier this year, <a href=\"https:\/\/electrek.co\/2024\/04\/30\/tesla-pulling-back-supercharger-plans-firing-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tesla CEO Elon Musk decided to fire Tesla\u2019s entire charging team<\/a>, which was responsible for building this consensus best charging network in the world.<\/p>\n<div class=\"ad-disclaimer-container\" readability=\"6.3518518518519\">\n<p class=\"disclaimer-affiliate\"><em>FTC: We use income earning auto affiliate links.<\/em> <a href=\"https:\/\/electrek.co\/about\/#affiliate\">More.<\/a><\/p>\n<p><a href=\"https:\/\/ad.doubleclick.net\/ddm\/clk\/589873348;397915507;k\"><img decoding=\"async\" class=\"alignnone size-full wp-image-375175\" src=\"https:\/\/electrek.co\/wp-content\/uploads\/sites\/3\/2024\/08\/Volvo_Electric_Electrek_NativeBanner_750x150.gif\" alt=\"\" width=\"750\" height=\"150\"\/><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A new study by JD Power shows that Tesla still dominates the electric vehicle charging experience, and it\u2019s not even close. Tesla\u2019s early approach to the charging experience was built as a service to EV owners rather than a way to make money off of them. This enabled Tesla to focus on making the experience [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8313,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-75691","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-cars"],"_links":{"self":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts\/75691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=75691"}],"version-history":[{"count":0,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts\/75691\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/media\/8313"}],"wp:attachment":[{"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=75691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=75691"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=75691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}