{"id":80415,"date":"2025-02-12T09:03:49","date_gmt":"2025-02-12T14:03:49","guid":{"rendered":"http:\/\/autosector.com\/?p=80415"},"modified":"2025-02-12T09:03:49","modified_gmt":"2025-02-12T14:03:49","slug":"1145729_stellantis-aiming-to-launch-mobile-service-program-for-repairs-in-2025","status":"publish","type":"post","link":"http:\/\/autosector.com\/?p=80415","title":{"rendered":"Stellantis aiming to launch mobile service program for repairs in 2025"},"content":{"rendered":"<ul>\n<li><strong>Stellantis has a mobile service program pilot underway in the Southeast<\/strong><\/li>\n<li><strong>The automaker ideally will launch the program on a larger scale in 2025<\/strong><\/li>\n<li><strong>Jeep SVP Mike Koval Jr. said Ford and others have been benchmarked\u00a0<\/strong><\/li>\n<\/ul>\n<p>Regardless of whether the vehicle is gas, electric, or a hybrid, Stellantis is preparing to meet customers where they are for repairs.<\/p>\n<p>On Thursday, at the 2025 Chicago Auto Show, Jeep Senior Vice President Mike Koval Jr. told Motor Authority that it is preparing to roll out a <strong>mobile service program<\/strong> in 2025.<\/p>\n<p><span id=\"static-marker-video-player-primis\"\/><\/p>\n<p>The program, which Koval Jr. didn&#8217;t have a name for yet, actually has launched as a <strong>pilot program<\/strong> in a handful of cities in the Southeast region with a couple of dealers. &#8220;It hasn&#8217;t been talked about yet because it&#8217;s not mature enough,&#8221; Koval Jr. said.<\/p>\n<p>&#8220;Ford is much further along than we are,&#8221; Koval Jr. noted, referring to the Blue Oval&#8217;s mobile service program, which expanded to be nationwide with participating dealerships in 2023.<\/p>\n<p>Koval Jr. said Stellantis has studied a lot of what Ford&#8217;s done. &#8220;I can learn from others,&#8221; Koval Jr. noted as he mentioned Stellantis has spent a lot of time benchmarking what others are doing in this area.<\/p>\n<p>While Ford may have a head start, it&#8217;s <a href=\"https:\/\/www.motorauthority.com\/news\/rivian\" target=\"_blank\" rel=\"noopener\">Rivian<\/a> and <a href=\"https:\/\/www.motorauthority.com\/news\/tesla\" target=\"_blank\" rel=\"noopener\">Tesla<\/a> that have made headlines with mobile service programs. The startup EV automakers have fleets of mobile service techs that are company owned and operated.\u00a0<\/p>\n<p>Koval Jr. said Stellantis has been trying to get a mobile service program off the ground for years, but it&#8217;s happening in <strong>2025 ideally<\/strong>.<\/p>\n<p>&#8220;I will come to you, wherever you are, your home, your place of work, if I need to take your vehicle, I&#8217;ll bring alternate transportation, I don&#8217;t want you to have to lift a finger,&#8221; Koval Jr. said.<\/p>\n<p>Mobile service techs will be able to handle all &#8220;light work,&#8221; like a lube, oil change, or tire rotation. That work could also include basic recalls and technical service bulletins.<\/p>\n<p>Koval Jr. said he wants to develop a national program for this mobile service offering that includes dealers as partners.<\/p>\n<p>The program wouldn&#8217;t use the same techs turning wrenches today at dealerships, because Koval Jr. said those mechanics can&#8217;t just leave the dealership. <strong>More technicians<\/strong> will need to be brought in for the program with &#8220;a slightly different skill set, and a slightly different profile.&#8221;<\/p>\n<p>Stellantis is looking at multiple paths on how to accomplish this mobile service program, and one includes working with a third-party partner &#8220;because there&#8217;s a lot of infrastructure,&#8221; Koval Jr. said. &#8220;Like, who&#8217;s gonna buy the vans? Who&#8217;s gonna upfit the vans? That&#8217;s not inexpensive,&#8221; the exec continued.<\/p>\n<p>Regardless of which route Stellantis takes for its mobile service program it won&#8217;t be looking at a <a href=\"https:\/\/www.motorauthority.com\/news\/1145386_ca-dealers-block-scout-direct-sales-model\" target=\"_blank\" rel=\"noopener\">direct sales models<\/a> for vehicles. &#8220;<strong>Dealers are not the enemies<\/strong>,&#8221; Koval Jr. said. The exec said Stellantis will continue to sell vehicles through dealers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stellantis has a mobile service program pilot underway in the Southeast The automaker ideally will launch the program on a larger scale in 2025 Jeep SVP Mike Koval Jr. said Ford and others have been benchmarked\u00a0 Regardless of whether the vehicle is gas, electric, or a hybrid, Stellantis is preparing to meet customers where they [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":80416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-80415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-cars"],"_links":{"self":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts\/80415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=80415"}],"version-history":[{"count":0,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/posts\/80415\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=\/wp\/v2\/media\/80416"}],"wp:attachment":[{"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=80415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=80415"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/autosector.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=80415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}